Delivery

UK & British Isles Delivery 

We are pleased to offer UK and British Isles (Jersey, Guernsey and the Isle of Man) customers free Standard Delivery on all orders.

Once we have received your order we will dispatch it within 1-3 business days. We use Royal Mail 2nd Class and Royal Mail 48 delivery for our free standard UK delivery, which usually arrives in 2-4 business days after dispatch, however, please allow up to 7 business days after your order has been dispatched before contacting us if there is a delay. We also offer Royal Mail 1st Class and Royal Mail 24 for £3, which will be dispatched within 1-3 business days and usually arrives in 1-2 business days after dispatch. 

European & European Union Delivery

We currently deliver to Switzerland and Norway, please see delivery charges below under 'International Delivery'. For the European Union, following a change to European VAT regulations which took effect on 1st July 2021, we now fulfil all orders to within the European Union through our Etsy shop which can be found here or by copying and pasting the following link into your browser:

https://www.etsy.com/uk/shop/NogginsandBinkles

Alternatively you can go to www.etsy.com and search for our shop "Noggins and Binkles".

By purchasing through Etsy, any VAT which is payable on your order in your country will be collected at checkout rather than upon arrival of your order in your country. 

USA Delivery

All parcels sent to the USA are sent DDP (Delivery Duties Paid) using the Royal Mail Tracked DDP Service so there are no additional customs fees on arrival. Delivery costs £15 and usually arrives in 6-10 business days, but please allow 20 business days before contacting us as there may be delays. Orders are dispatched in 1-3 business days. 

International Delivery

Please note we are currently not shipping to Canada due to the Canadian Postal strike. 

We deliver worldwide (see above in relation to orders to the European Union and the USA) and offer a weight and parcel sized based delivery charge.

For delivery charges, please add your items to your cart to get an accurate cost for international delivery, but as a guide, small weight orders cost £5, large weight orders cost £7 and some of our cork ball cat toys that have to go in bigger boxes cost £12. Tracked International delivery costs £8 to £12. Orders are dispatched in 1-3 business days.

Please note that due to the size of our beds we are unable to offer a fixed delivery charge for international delivery (this applies to beds only) so please contact us for a quote for your country.  

International deliveries usually take 5-10 business days once they have been dispatched, however, please allow 20 business days before contacting us if there is a delay. Any costs associated with customs, duty or other taxes are the responsibility of the customer.