Delivery

UK Delivery

We are pleased to offer UK customers free standard delivery on all orders!

Once we have received your order we will dispatch it within 1-3 business days. We use Royal Mail 1st Class delivery for our free standard UK delivery, which usually arrives the next business day, however, please allow up to 5 business days after your order has been dispatched before contacting us if there is a delay.

European Delivery

We deliver to all European countries and offer a weight based delivery charge. Please add your items to your cart to get an accurate cost for European delivery, but as a guide, small orders (cat collars and dog collars up to small narrow size) cost £3 and large orders (small wide, medium and large dog collars and leads) cost £4, but the maximum delivery charge on European orders is £4.

European deliveries usually take 3-5 business days once they have been dispatched, however, please allow 10 business days before contacting us if there is a delay. Any costs associated with customs or duty outside of the European Union are the responsibility of the customer. 

International Delivery

We deliver worldwide and offer a weight based delivery charge. Please add your items to your cart to get an accurate cost for international delivery, but as a guide, small orders (cat collars and dog collars up to small narrow size) cost £3 and large orders (small wide, medium and large dog collars and leads) cost £6, but the maximum delivery charge on international orders is £6.

International deliveries usually take 5-7 business days once they have been dispatched, however, please allow 14 business days before contacting us if there is a delay. Any costs associated with customs or duty are the responsibility of the customer.