Coronavirus COVID-19 Update
Please note we are currently dispatching orders as normal. Royal Mail are operating for delivery within the UK, although there may be delays. For International Delivery, please check the Royal Mail International Incident Bulletin here for updates on any possible delays in your country.
UK & British Isles Delivery
We are pleased to offer UK and British Isles (Jersey, Guernsey and the Isle of Man) customers free Standard Delivery on all orders.
Once we have received your order we will dispatch it within 1-3 business days. We use Royal Mail 1st Class delivery for our free standard UK delivery, which usually arrives the next business day, however, please allow up to 5 business days after your order has been dispatched before contacting us if there is a delay.
European Union Delivery
Following a change to European VAT regulations which took effect on 1st July 2021, we now fulfil all orders to within the European Union through our Etsy shop which can be found here or by copying and pasting the following link into your browser:
Alternatively you can go to www.etsy.com and search for our shop "Noggins and Binkles".
By purchasing through Etsy, any VAT which is payable on your order in your country will be collected at checkout rather than upon arrival of your order in your country.
We deliver worldwide (see above in relation to orders to the European Union) and offer a weight and parcel sized based delivery charge.
For delivery charges, please add your items to your cart to get an accurate cost for international delivery, but as a guide, small weight orders cost £4, large weight orders cost £6 and some of our cork ball cat toys that have to go in bigger boxes cost £8. Tracked International delivery costs £8 to £10.
Please note that due to the size of our beds we are unable to offer a fixed delivery charge for international delivery (this applies to beds only) so please contact us at firstname.lastname@example.org for a quote for your country.
International deliveries usually take 5-7 business days once they have been dispatched, however, please allow 14 business days before contacting us if there is a delay. Any costs associated with customs, duty or other taxes are the responsibility of the customer.